To return an item, the item should be in it's original condition tag's attached within 14 days of the receipt. Please notify us via email, also the reason being for the item to be returned. however if you consider an exchange , we would be delighted to consider your choice .
Nevertheless, if an item is found to be faulty, please do not hesitate to contact us via email, we will kindly refund the exact amount paid.
Returns will not be accepted, if worn, de-shaped, de-coloured, washed, or in a non-resalable condition.
All items should be returned to the following address;
The Ice Palace
50 derby street